\t\t\t\t[vc_row][vc_column][vc_column_text]<\/p>\n
Our products are sourced in\u00a0good working order<\/strong>; so when we say refurbished we\u00a0do not mean it was broken<\/strong>\u00a0and we fixed it! Most of our equipment is taken from a desk in a large corporate or public sector department before being refurbished. Some of our items are sourced from our manufacturer or retail partners.<\/p>\n We have a strict grading policy which is detailed below. Our aim is to give you , the customer, the right information and being honest an open about our products. We get regular\u00a0feedback from our customers<\/strong>\u00a0with how much\u00a0better condition their products were than they thought they would be !<\/strong><\/p>\n Our grading structure spans from\u00a0“Great”<\/strong>, our highest second-user grade, down to\u00a0“Functional”,<\/strong>our lowest second user grade (whereby the unit works but carries a major cosmetic defect).<\/p>\n All our grades of equipment are covered by the same warranty<\/p>\n Please see the “Jargon Buster” below for terms with notes<\/p>\n Please note System restore discs and Manuals are NOT provided with our equipment<\/p>\n<\/div>\n No Broken parts Please note that this list the below faults may exist; not all! They may have Jargon Buster!<\/strong><\/p>\n 1) “Wear and tear” is ‘reasonable’ use i.e. may have feint marks on the casing [vc_row][vc_column][vc_column_text] Our products are sourced in\u00a0good working order; so when we say refurbished we\u00a0do not mean it was broken\u00a0and we […]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-1000396","page","type-page","status-publish","hentry"],"yoast_head":"\n\n
\nOpen boxed returns\/cancelled orders – these comes “as new” bar the manufacturer’s seal is broken. \u00a0They will be in excellent condition, please check individual products for further details.
\nLaptops\/Netbooks\/iPods\/Tablets
\nRetail boxed\/Plain Boxed
\nAC\/Power Adaptor included
\nGood as new condition – nice and shiny!
\nWarranty – 12 Months<\/li>\n<\/ul>\n\n
\nThis grade represents the majority of our range – you get a fully working machine with minimal marks or damage at an amazing price…. we use these in the office!<\/li>\n<\/ul>\n
\nMay have light cosmetic (barely noticeable) scratching\/scuffs on lid
\nMay have some light wear mouse points (i.e. where you rest your wrists)
\nWarranty – DOA period of 14 days then Return to Base
\nWarranty – Battery Life is not guaranteed, they will hold a good charge (battery life will be less on older models)
\nAC\/Power Adaptor included
\nPC\/Desktop computers<\/strong> will be in good condition however may feature light scratches\/marks on the units from normal use. These marks will not affect use and are not from drop damage.\u00a0 Please note we can not guarantee all blanking plates will be present.<\/p>\n\n
\nWe are into grade B machines now.. where B means bargain! Those users who are happy to have some slight reduction in finish in order to save a few more pounds.<\/li>\n<\/ul>\n
\nCosmetics, but none that affect usability or functionality
\nMay have faint scratches on screen however these will not be visible when the screen is on and won’t affect use
\nCosmetic scratches on lid\/casing – this isn’t impact damage just well used
\nBroken or missing screen latch8<\/sup>
\nThinkLight may not work on Lenovo ThinkPad where applicable
\nRubber feet maybe missing
\nMay contain any faults listed in Grade A
\nWarranty – 12 months
\nWarranty – Battery Life is NOT guaranteed,\u00a0they will hold a good charge (battery life will be less on older models)
\nAC\/Power Adaptor included
\nPC\/Desktop computers<\/strong> will be in good condition however will feature scratches\/marks on the units from normal use. These marks will not affect use and are not from drop damage. Pictures are usually provided.\u00a0\u00a0 Please note we can not guarantee all blanking plates will be present.<\/p>\n\n
\nGrade C is the final grade that we offer online. This band is differentiated by the level of damage to housing that maybe in place again this does not affect the internal workings of the machines.<\/li>\n<\/ul>\n
\nMay have cracks in plastics particularly around hinges
\nMay have major scuffs or scratches on screen
\nMay have cosmetic damage to keyboard bezel
\nMay have cosmetic damage to screen bezel
\nMay have cosmetic damage to top cover
\nMay contain any faults listed in Grade B
\nWarranty – \u00a0days return to base
\nWarranty –\u00a0Battery Life is NOT guaranteed,\u00a0they will hold a good charge (battery life will be less on older models)
\nAC\/Power Adaptor included<\/p>\n
\n2) “Scratch”: a line\/mark that is visible when looked at close up
\n3) “Scuff”: a mark upto about the size of a thumb print
\n4) Some of products come from corporate companies where they are security marked; as this product has been managed out of their inventory this isn’t an issue but it does affect the lookin of the machine. These light marks are bearly visible on this grade.
\n5) Your laptop has thousands of tiny “pixels” or dots; sometimes these die and turn black
\n6) When you use a keyboard you gradually wear some of the keys on the keyboard; in this case they are slightly worn
\n7) Where a security mark is large or noticeable it is deemed to be indelibly marked – again this doesn’t effect the machine’s use
\n8) Depending on the laptop there will be one or two latches on the lid which keeps it closed.[\/vc_column_text][\/vc_column][\/vc_row]\t\t\t\t<\/p>\n","protected":false},"excerpt":{"rendered":"